Oryginalnie napisane przez Tibianews

The LAG explained (updated by TibiaNews)
Last days, the lag in Tibia for some European countries is a hot topic. Fad van Nal, server administrator of CipSoft, knows certainly what is going on. In this thread, he explains how you can see for yourself what the reason is for the lag, a little manual to investigate your own connection. In the same thread, Kanttar Don Doggy posts about a certain important router in Frankfurt, which is down and seems to be the reason of the bad connection for many people. On or own forum, Xadam gives technical details: The big lag is caused by the fact that one of the biggest routers in Europe just doesn't work. You can see proof here: http://www.internettrafficreport.com/details.htm:
r01-ffm1.treml-sturm.net Germany (Frankfurt) 100% packet loss.

Oryginalnie napisane przez Fad van Nal, Administrator Techniczny CIP

It's known that currently lags are infuencing the gameplay heavily for some people. Especially players from Poland and Sweden are affected.

Those problems are NOT caused by the CipSoft servers, our network or our providers network.

You can test this yourself:
Do a traceroute to www.tibia.com (on windows type in tracert www.tibia.com at the command prompt) and look at the output. Usually you'll get 3 data per hop until you reach the target. Some hops do not answer (like www.tibia.com itself), ignore them. Just track those that answer and find out the one where the times are getting up alot. Usually you should be around 100 ms or less when reaching the last hop that is answering. If this is the case everything should be fine for now. If it takes alot longer you should check which hop is causing the high delay and you will find the source of the problem.

It may happen that you do not see any problems. That can happen due to the fact that the network traffic is changing constantly. Try again when you experience lags and compare the new figures you will get.

If you've successfully tracked down the issue to a certain router you may safe the output and contact your provider and explain the situation to him. Only your provider can fix the problem.