Thank you for your email.
I am sorry but you have violated the Tibia Rules too often. For this
reason your account will be deleted and cannot be returned to you.
If you want to continue playing, you will have to create a new account.
To avoid further punishments, please read and follow the Tibia Rules at
http://www.tibia.com/support/?subtopic=tibiarules
If you have any further questions and would like to write to us again,
please attach or quote your previous email and our reply to ensure that
our help will be efficient.
Kind regards,
Manja
Tibia Customer Support