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stary 03-06-2008, 17:48   #228
Karol4334
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Data dołączenia: 07 08 2005

Posty: 84
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a ja mam problem podobny do kilku osob ktore juz tu pisaly. otoz, zamawialem sobie pacce, i wszystko bylo ok az przy ktoryms zamowieniu moja karta zostala odrzucona. za kazdym razem gdy sprobuje pacca kupic to po jakims czasie przychodzi email od element 5 - Zapłata za Państwa zamówienia nie powiodła się. probowalem juz chyba z 10 razy zamawiac i wszystko jest odrzucane. bylem juz nawet w banku, siedzialem jakies 2 godziny, wszystko sprawdzali i bylo ok. a element 5 cos takiego mi odpisal:

"Thank you for your message.

We apologize that we have not been able to process your card (Visa)
successfully for your purchase No. xxxxxxx. As our system is
processed entirely through electronic requests, our credit card service
returns a simple message to us when a credit card cannot be authorized
to simply state "card declined."

As we understand that a statement so simple as this can be easily
misunderstood, we would like to comment on the impersonal nature of
electronic transactions, and apologize for any misunderstanding.

Additionally, we ask that you allow for the possibility that there may
have been a broken or unavailable connection from our service to the
credit card processing service that returned this message to us.

Please let us know if you would like us to try your card again for this
purchase in case such a broken connection occurred. In this case kindly
provide us with your card?s expiry date for verification purposes.
Please do not send any other credit card details by e-mail due to
security reasons.

Thank you very much for your cooperation.

Sincerely,

Thomas Herse
Your element 5 Team"

odpisywalem im i dalej nic. ktos wie jak na to zaradzic? kiedys juz mialem taki problem ale na nastepny dzien moglem kupowac. teraz to juz trwa 5 dni.

Ostatnio edytowany przez Karol4334 - 03-06-2008 o 17:50.
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