Thank you for your request.
An automatic check of the account has shown that unofficial software was
used to
play Tibia during the last couple of weeks. As a result, the account has
been
punished. Please note that the results of automatic checks are unequivocal,
so you
cannot appeal against the punishment. Also, please understand that we cannot
give
you any further details concerning the check procedure.
Please note that this is the last reply we can send to you concerning your
punishment.
Kind regards,
Simone
Tibia Customer
Support
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