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Always include your reference number, REF #XXXXXXX, in
the subject line of any messages you send to element 5
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Dear Mrs. Krosniewicz,
element 5 processes orders and collects payments on behalf of CipSoft GmbH.
Unfortunately, we were unable to charge your Credit Card for the order
listed above. Please contact Visa to clarify this situation.
If your inquiry to Visa was unsuccessful, you can contact our customer
service team to change your payment information:
Customer Service Germany: +49 221 31088-30
Languages: German, English, French, Italian, Spanish, Portuguese
Customer Service USA: 1-800-406-4966
Language: English
You may choose from the following payment options for your order:
Visa, MasterCard, American Express, JCB
Bank transfer
Check
Cash
You can save time by changing the payment information for your order
online:
https://secure.element5.com/esales/c...c881631eb17df8
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CUSTOMER SERVICE
Answers to the most frequently asked questions / Contact:
http://esd.element5.com/ccc/?languageid=1&pid=26806135
Your order data:
https://secure.element5.com/esales/c...1&pid=26806135
Viewing PDF documents:
You can download Adobe Reader free of charge from the following location:
http://www.adobe.com/products/acrobat/readermain.html
Sincerely,
Your element 5 Team
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element 5 - a digital river company
http://www.element5.com