Problem z paccem

[bait'ers]

Witam!!
Kumpel zamówil mi pacc przez tibia.com karta kredytową i wysyłaja mi coś takiego:

************************************************** **************************
Always include your reference number, REF #********, in
the subject line of any messages you send to element 5
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Dear Customer,

element 5 processes orders and collects payments on behalf of CipSoft GmbH.

Unfortunately, we were unable to charge your Credit Card for the order
listed above. Please contact Visa to clarify this situation.

If your inquiry to Visa was unsuccessful, you can contact our customer
service team to change your payment information:

Customer Service Germany: +49 221 31088-30
Languages: German, English, French, Italian, Spanish, Portuguese
Customer Service USA: 1-800-406-4966
Language: English

You may choose from the following payment options for your order:
Visa, MasterCard, American Express, Diners Club, JCB

Bank transfer
Check
Cash

You can save time by changing the payment information for your order
online:

https://secure.element5.com/esales/c...**************

************************************************** **************************
CUSTOMER SERVICE

Answers to the most frequently asked questions / Contact:
http://esd.element5.com/ccc/?languageid=***********

Your order data:
https://secure.element5.com/esales/c...uag***********

Viewing PDF documents:
You can download Adobe Reader free of charge from the following location:
http://www.adobe.com/products/acrobat/readermain.html


Sincerely,
Your element 5 Team
__________________________________________________ ___________________

element 5 - a digital river company
http://www.element5.com
__________________________________________________ ___________________

O co w tym chodzi czemu nie chcha mi założyć pacca ?

[Dr. Omader]

Twoj kolega nie ma karty kredytowej tylko debetowa/bankomatowa w takim ukladzie.

Albo z jakis innych powodow nie moga obciazyc mu tej karty. Wrozka nie jestem zeby wiedziec w jakim banku i jaka karte ma twoj kolega, wiec ciezko cos ustalic.
Najlepiej niech zadzwoni do biura obslugi klienta swojego banku i ich sie zapyta.